Listed below are some of our frequently asked questions. If you have a question that is not listed below, please contact us at HealthyHairJourney@yahoo.com
What Makes our products so different from others?
Unlike most product lines, our products are designed to give your hair a nourishing balance of protein and moisture. This balance is CRUCIAL for promoting growth and preventing breakage.The Hydratherma Naturals line is so different from other products on the market. Moisture is definitely one of the keys needed to obtain and maintain healthy hair but it needs to be balanced with the right amount of protein. This balance is a very important factor needed to strengthen and protect the hair. Too much moisture can break the hair. Too much protein can also break the hair. Many of us find it difficult to determine if the hair has too much moisture or too much protein. Hydratherma Naturals products helps you take the guess work out of it. With the use of our products, your hair will fall into a nice balance of moisture and protein. This will lead to less breakage and length retention. Over time you will notice thicker / longer hair. If used as directed, you hair will eventually fall into a healthy moisture / protein balance which will result in healthier hair and length retention.
B.The number one problem that causes breakage is dry and brittle hair. Hair that is "thirsty" needs products that will penetrate the hair shaft and instill moisture into each strand. Chemically processed hair tends to be drier and easily broken therefore, it tends to be much more reliant on moisture and protein. Resolving the "dry hair problem" is the key to having healthy hair. Our products uniquely infuse the hair with moisture while restoring the strength of hair that has been weakened by chemical processing. Our products also instill protein into the hair to strengthen the hair so that a good moisture / protein balance will be maintained. This is a very important factor in obtaining and maintaining healthy hair.
C. All of our products are natural based and PH balanced. We use only the highest quality natural oils, butters and extracts in all of our products and we use no mineral oil and petrolatum. Mineral oil and petrolatum based products are not good for the hair and only coat the hair shaft not allowing moisture of any form to penetrate.
Can you give me step by step instructions for using all of the Hydratherma Naturals Hair Products?
All of the Hydratherma Naturals Healthy Hair Care Products in the collection are designed to act synergistically. Please see our product page for step by step instructions click HERE
Where did the name Hydratherma come from?
"Hydra" is derived from the word hydro meaning water - which is the supreme form of moisture. All of the Hydratherma Naturals hair care products are water based, excluding the hair oil which contain no water. Therma is derived from the word heat. With all of our conditioning treatments, we recommend that you use or Hydratherma Naturals Cordless Heating Cap or sit under the hood hair dryer for 10-20 minutes. This will allow for deeper penetration of the moisturizing and /or protein conditioning treatments into the hair shaft.
How can I order?
All orders are secure and all personal information will be kept private.
Products can be ordered in the following ways:
1. Online via our secure website. This provides faster / easier / secure order processing. You may order 24 hours a day 7 days a week online.
2. Via Paypal. USA ORDERS ONLY VIA PAYPAL Please click HERE
3. Mail Order- Money Orders in US dollars made payable to Healthy Hair Journey Enterprises L.L.C. Please use Hydratherma Naturals Order Form. Click HERE to view and print.
Send to:
Healthy Hair Journey Enterprises L.L.C.
P.O. Box 492786
Lawrenceville, GA 30049-0047
Please Include 6% sales tax for GA residents along with shipping charges.
No personal Checks Please. Personal Checks will not be accepted or returned.
Why do I have to keep my hair moisturized?
Your hair's natural moisture level should be 8%. When your hair 's moisture level falls below this --- which naturally occurs, we must moisturize to replace the lost moisture and retain the 8% moisture level. Our scalp naturally secretes sebum which moisturizes the hair but when the hair grows past the neck, the sebum can't travel down the whole hair shaft. Because of this, we must moisturize the ends of the hair to prevent dryness. Hydratherma Naturals hair products will help you maintain the 8% moisture level in the hair.
Do I have to use all of the Hydratherma Naturals, Hair Care Products to see a positive difference in my hair?
All of our products were created to compliment each other. Although we do recommend that you use the whole Hydratherma Naturals product Collection to achieve the finest results, all of our individual products have extreme conditioning properties. Therefore, you will notice
great results with our individual products.
How should I store my Hydratherma Naturals Products?
You may store our products at room temperature. In extremely high temps, the daily moisturizing growth lotion may slightly liquefy. This does not change the product performance. The product may be refrigerated if you wish.
Are your products 100% natural?
Our products are natural based, meaning they contain many natural ingredients. They are not 100% natural. Some of our products do contain cleansing agents and preservatives. Preservatives will prolong the shelf life of the products and prevent bacterial or fungal growth. We use Germall Plus to preserve our products. We do not use parabens. Yes, our products are safe and gentle for use on your whole family.
Are Hydratherma Naturals products paraben-free?
Yes! Our products do not contain harmful parabens.
Are Hydratherma Naturals products tested on Animals?
No. Healthy Hair Journey Enterprises LLC does not test any of our products on animals and we pledge not to do so in the future.
Are Hydratherma Naturals products environmentally friendly?
Yes. We use recyclable PETE bottles. We also recycle boxes and unused bottles.
How long do I have to use Hydratherma Naturals to see results?
If used as directed, you should see positive results in 4-6 weeks. Your hair will be softer, well moisturized and stronger.
How often should I use Hydratherma Naturals, Moisturizing Growth Lotion?
The moisturizer should be used daily and immediately after washing and conditioning the hair. The amount necessary depends on the length of the hair, its level of damage and the thickness of the hair. A little goes a long way with this lotion. Sealing in the moisture with our Hydratherma Naturals Hair Growth Oil will aid in moisture retention.
Does my hair have to be squeaky clean after I wash?
It does not have to be however, it will not hurt the hair. Your hair has to be in its cleanest state to reap the benefits of your deep conditioning treatment. If your hair is not very clean the deep conditioner or moisturizers will not penetrate the strand because there will be a layer of buildup blocking absorption. I apply a quarter size amount of shampoo to my scalp and squeeze through my hair ends. As long as you moisturize with the proper moisturizer you will retain moisture in your hair leading to length retention.
How often should I clarify my hair with Hydratherma Naturals, Amino Clarifying Shampoo?
We suggest that you use the Hydratherma Naturals, Amino Clarifying Shampoo weekly as your first lather shampoo - prior to using the Hydratherma Naturals, Moisture Boosting Shampoo which would be your second lather shampoo. This product is not harsh. It is important to gently remove residue and product build-up on the hair shaft / scalp prior to deep conditioning. After removing the residue from the hair shaft, you hair will readily be able to absorb moisture from deep conditioning. Use a dime size portion of the Moisture Boosting Shampoo, apply directly to the scalp and massage. Please see our "shampooing natural hair" video for step by step instructions.
Which treatment is best for my hair....Hydratherma Naturals, Moisturizing Boosting Treatment or the Hydratherma Naturals, Protein Amino Plus Conditioning Treatment?
Both. It is very crucial to maintain a good moisture / protein balance with your hair. Although it is extremely essential to moisturize your hair with a good deep moisturizing conditioner, it is also important to instill protein into the hair shaft. Protein will help to strengthen the hair. We recommend alternating the moisturizing conditioning treatment with the protein conditioning treatmant every other week after shampooing. For extreme deep conditioning, add a layer of the Hydratherma Naturals Hair Growth Oil to the hair / scalp in addition to the deep conditioner. Cover with plastic cap and then deep condition with heat.
How do I use the Hydratherma Naturals, Hair Growth Oil?
Please click HERE for details.
How does the Hydratherma Naturals Follicle Invigorator work?
This product delivers a unique blend of essential vitamins, nutrients, herbal extracts and proteins directly to your scalp. Our follicle invigorator contains a unique combination of herbs that stimulate the hair follicles and increase circulation to the scalp when massaged. An increase in blood flow will provide more nutrients to the hair root granting the most favorable condition for maximal hair growth to occur. The Hydratherma Naturals Follicle Invigorator allows oxygen, nutrients, vitamin, minerals and proteins to nourish the hair root. This contributes to healthy hair growth and reduces shedding. Will soften new-growth and is a must have for transitioners.
Does Healthy Hair Journey Enterprises donate any proceeds to charities?
Yes. With your help, we support multiple charities. To see a list of organizations that we support, please click HERE.
Are Hydratherma Naturals products safe to use on children?
Definitely. The Hydratherma Naturals Healthy Hair Care Product Collection can be used on children of any age.
I am Caucasian. Can I use these products or will these products weigh my hair down?
Yes. Our products were created for thirsty hair that is in need of moisture. Anyone can possess dry and over-processed hair. Therefore, Hydratherma Naturals Healthy Hair Care Products can be used on all hair types.
I have problems with my thyroid gland (hyperthyroidism) and take medication for it. My hair is shedding. Will your product stop this?
If you have a medical condition, there may be other underlying problems which may prevent hair growth and cause shedding. Certain medications may cause hair shedding and impede hair growth. We suggest that you consult your physician.
Do I have to sit under the hair dryer to deep condition my hair with the Hydratherma Naturals, Conditioning Treatments?
Hydratherma Naturals conditioning treatments can be used as instant conditioners but to receive the most advantageous results, we suggest that you apply the conditioning treatment to your hair, cover with a plastic cap and use our Hydratherma Naturals cordless heating cap or sit under the dryer for 10 to 20 minutes. This will allow the conditioners to deeply penetrate the hair shaft.
How many inches will your product help my hair to grow?
All hair grows 1/4 to 1/2 inch per month. The crucial issue is retaining length. If your hair is growing 1/2 inch per month and you hair is breaking off at the same rate due to dryness, you will not retain length. Although your hair is growing, it is also breaking. When this happens, we may think that our hair is not growing. The only way to prevent this growth / breakage cycle is to keep you hair 'ends' in great shape. The main way to do this is to keep your hair well moisturized while supplying the hair with just enough protein to maintain hair strength. The Hydratherma Naturals Healthy Hair Care Product Collection will provide your hair with the moisture / protein balance that it needs to flourish and retain length without hair breakage.
Will Hydratherma Naturals mend my split ends?
Regardless of what you hear, no product will mend your split ends. Products that claim to mend split ends only give the hair a smooth and finished look but this is only temporary. The split ends are still there. The only way to get rid of split ends is to cut them off.
I have locs. Can I use Hydratherma Hair Care Products?
Oh yes! Locked hair needs to be moisturized and deep conditioned also. Nothing looks better that locs which are beautiful, shiny and healthy.
Can I use Hydratherma Naturals if I wear hair extensions?
Yes. While wearing hair extensions it is extremely necessary to take care of our natural hair. A good moisturizing and deep conditioning regime should continue while wearing hair extensions.
Hydratherma Naturals Frequently Asked Questions
Infuse your hair with the MOISTURE / PROTEIN balance that it needs... to flourish!
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